We rent an "executive" home with a beautiful pool that the property manager maintains. Due to a quirk in our lease, they don't fix the heater if it breaks, which unfortunately it did. The PMs pool maintenance company quoted us $1000 to $1800 and probably 2 to 3 visits to fix it. My wife called around and got the best comfort level from Premier Pool Enterprises (not to be confused with Premier Pools and Spas in Alpharetta). Austin came out today, had the part with him, assessed for what would have cost $125 if we had not moved forward with the repair, and offered to fix the entire thing, new control board, igniter and labor for $700, including the assessment. He fixed it and took the time to stay around long enough to make sure it was working. In addition, he cycled it on an off multiple times and observed it. The office politely took my credit card for payment and offered to mail a receipt. Everyone involved was very polite and Austin was in a uniform. I was working in my basement office so I never saw whether they use lettered company vehicles. Overall, as a general manager of a service company myself, this was the type of service we strive to provided and an all too rare experience to have as a consumer. Given that the property manager maintains the rest of the pool except for the heater, we probably won't have a call to use them again, but I understand they also build pools, so maybe in our next home.Jason M.
Had a great experience dealing with Jason and the entire Premier Pools team. They started the work when they said they would and finished on time. Love the finished project. Have recommended to several neighbors and family members.Keith P.
We just finished building our dream pool and could not be more thrilled with Premier and the entire team. They were amazing from start to finish. The pool is more than we could ever have dreamed it would be and the building process was seamless and enjoyable. Every single member of the team was polite, professional, skilled and courteous. They did an amazing job with every detail. We were able to communicate along the way and were updated constantly. If you are looking to build your dream pool don't call anyone else. I cannot recommend them enough!Ashleigh M.
Premier Pool Enterprises provides professional pool service and supplies to clients in Acworth, Atlanta, Alpharetta, Buckhead, Canton, Cumming, Duluth, Dunwoody, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Marietta, Norcross, Roswell, Sandy Springs, Suwanee, Vinings, Woodstock, and the surrounding areas. Premier Pools serves clients in Cobb County, Cherokee County, Gwinnett County, Forsyth County, Fulton County, and the surrounding North Georgia Counties.
